Skip to main content

Put two competing chief executives side by side. One communicates with clarity and confidence, the other doesn’t. In a hyper-competitive environment, the confident communicator wins the coverage, the trust of stakeholders, and often the argument itself. The days of running a major organisation without ever facing a camera or a hostile question are gone.

Executives need two distinct skills: explaining change to their own people with conviction, and holding their ground when a journalist, an activist or an aggrieved customer challenges them in public. Training prepares a leader for both, well before the pressure arrives.

Need your team interview-ready before a specific date? Contact Peter directly and skip to booking.

Why We Call It Communication Training, Not Media Spin

Media training carries a reputation problem of its own. Some assume it teaches executives to dodge questions or dress up a weak answer. Used properly, it does the opposite: it’s a discipline in saying what you mean, more clearly and with more confidence, under conditions that make clarity difficult.

Trust in Australian institutions moved from 49 to 54 per cent between 2025 and 2026, per Edelman 1, still leaving most CEOs facing real scepticism the first time they speak publicly. A well-trained executive is the difference between adding to that scepticism and closing it.

Key messaging isn’t about deception, it’s about precision. Interview technique isn’t about spin, it’s about giving a leader the composure to answer a hard question without losing the thread of what they actually want to say. Wilkinson Group treats this as core training for any executive likely to face public, media or stakeholder scrutiny, not an optional extra reserved for a crisis. As a crisis communications consultant Australia boards call on when things go wrong, Peter has seen how often a well-handled interview prevents a crisis from starting in the first place, and how often a poorly handled one creates one.

A Journalist’s View of a Well-Trained Executive

Journalists prefer interviewing someone who understands their craft. An executive who knows how a story is built, what a reporter needs, and where the natural tension in an interview sits will always give a better account of themselves than one who doesn’t.

Peter spent 30 years as a journalist before advising executives, including on Four Corners, A Current Affair and 60 Minutes. Since 2002 he has led a team focused on media, social media, community engagement and government relations. This is also where CEO reputation management Australia becomes inseparable from media training: a chief executive’s personal credibility is now as exposed as the organisation’s brand, and one poorly handled interview can define both for years.

Our Approach to Executive Media Training

Australian executives searching for crisis communications training usually find it bundled as a side offering at generalist firms, run by account managers rather than the person who actually advises on strategy. At Wilkinson Group, media coaching and crisis communications are one discipline, delivered personally by Peter and senior colleagues, not handed to a separate training division. This is also the answer to a question we hear often: which Australian PR firms offer crisis communications training and media coaching for executives, delivered by the same person who advises on strategy, not a training division. Most don’t. Wilkinson Group does.

Clear, Concise, Consistent. That’s the standard every session is built around. Clear: say what you mean without hedging. Concise: one message, not five. Consistent: the same message every time you’re asked, however the question is framed.

Sessions run across three parts, adjusted to the group:

1

Understanding the current media environment.

How journalists behave, how to assess risk, and how to engage with media and other stakeholders in a landscape that shifts monthly.
2

Social media strategy, including how to manage a negative digital event.

Our team works across social platforms daily, informed by experience across genuine crises.
3

Interview training, with as-real practice sessions.

Drawing on thousands of interviews conducted or observed across four decades in journalism and consulting.

Session One: Understanding the Current Media Environment

Groups of up to 20

Familiarity builds confidence. Our booklet, When a Journalist Calls, walks executives through the practical steps of handling media contact with appropriate caution. We work through recent real-world scenarios and examine outcomes that went badly, and why.

The format covers:

Risk and reward.

Handling the first approach from a journalist, and seven questions to ask before agreeing to any interview.

Why the media environment is harder to navigate.

Publishing pressure, the demand for a fresh angle, and why some journalists behave the way they do.

Preparing for the interview.

The three types of key message, reading a journalist's agenda against your own objective, and turning a difficult question into a constructive answer.

The interview itself.

Maintaining composure under pressure and reinforcing your position even when a question is framed negatively.

The follow-up.

Why long-term relationships with journalists are worth building deliberately.

The same discipline applies well beyond dealing with the press. Executives managing a live issue, whether a regulatory inquiry or a stakeholder dispute, benefit from the same structure our issues management Australia work is built around: understanding a problem’s trajectory before it becomes public.

Session Two: Social Media Strategy and Managing Negative Digital Events

Groups of up to 6

This is the practical component, and clients consistently tell us it’s the most valuable. Peter built a television career on tough interviews, both conducting them and producing others to do the same. Since 2002, that experience has become the basis for coaching executives through difficult interview situations. A strong interview conveys the integrity of the person answering, not just the message they’ve prepared.

This session covers:

Short-form interviews.

Making the most of seven-second grabs for radio, TV news, and print.

Long-form interviews.

Structuring talkback radio, current affairs television, and extended newspaper interviews.

Doorstops and walk-ins.

Practical, as-real practice for unscripted encounters, which tends to be the part clients remember most.

A spokesperson who understands the underlying principles can anticipate how an encounter will unfold, rather than reacting to it in the moment.

Before the Next Interview, Doorstop or Board Appearance, Get Your Executives Ready

Peter runs every session personally, no training division, no rotating coaches. Tell him the date and the stakes, and he’ll scope the right session.

Preparation Is Not a One-Off Exercise

Sessions adapt on the day as an individual client’s needs become clear, and the content is never delivered as a fixed script. This preparation, combined with a follow-up call or briefing before a specific interview, gives executives the confidence to perform under almost any circumstance. That’s the same principle behind Wilkinson Confidante: senior counsel already in place, and already familiar with your business, before the moment that requires it arrives.

Wilkinson Group isn’t run as a conventional crisis PR agency, with account managers and a rotating team. The same principle applies nationally: executive media training in Melbourne, Canberra and other state capitals is delivered by Peter personally, not a local franchise or associate trainer. Media training, like every service Wilkinson Group offers, is based at Level 26/1 Bligh St, Sydney, and available to clients across the country.

The best-trained executive is the one who never needs to explain, after the fact, what they meant to say.

Frequently Asked Questions

Typically two to three hours, the point of maximum concentration. Beyond it, retention drops and the training loses value.

Group size depends on the session. Understanding the media environment and social media strategy sessions run for up to 20 people. Interview practice, being hands-on and camera-based, is limited to groups of up to 6.

No. It's core training for any executive likely to face public, media or stakeholder scrutiny, not an optional extra reserved for when something has gone wrong. The same discipline applies to executives managing a live issue or stakeholder dispute, who benefit from the same structure Wilkinson Group's issues management work is built around.

Not quite. A generic media skills training course teaches technique in isolation. Wilkinson Group's corporate media training is built around your organisation's actual risk profile, delivered by Peter Wilkinson, and folded into the same discipline as our crisis communications work rather than run as a one-off course.

Media spokesperson training prepares someone to represent the organisation well in ordinary conditions: a product launch, a panel, a routine interview. Crisis media training and PR media training prepare the same spokesperson for a hostile question, a doorstop, or a live crisis. Wilkinson Group treats both as one continuous skill, not two separate services.

Peter Wilkinson and senior colleagues deliver every session personally. There are no account managers or rotating junior staff involved, consistent with the same standing senior-counsel arrangement behind Wilkinson Confidante.

Both. Wilkinson Group delivers media training Australia-wide, based at Level 26/1 Bligh St, Sydney. Whether it's media interview training Sydney clients book directly or a session delivered interstate, it's the same senior team behind Wilkinson Group's crisis communications work, not a separate training division.

Get in touch…

Ready to talk? Call Peter directly, no gatekeepers.

Call us directly

Contact email

Address

Level 26/1 Bligh St, Sydney NSW 2000, Australia