Crisis Communications

Do you follow Murdoch? We have been.  He’s been in crisis since the closure of NOTW on July 7th2011. Now he’s on Twitter - @rupertmurdoch - 160,000+ followers…

Slowly the facts are emerging on what went wrong at Fukushima from a crisis PR point of view after the March 11th earthquake and tsunami.…

It’s relatively rarely that an internal PR person with expertise in crisis communications speaks up. Below is an interview by PR Daily with director of media relations…

We think QANTAS handled the main event  - the grounding  – very well. 4 essential qualities in a Crisis Communications practitioner: Want to do Crisis…

Strategies are ‘how’ over the  longer term we will achieve our objectives; Tactics are short term activities to achieve them. While strategy is about planning,…

A strategy is ‘how’  we deliver objectives over the longer term (tactics in the shorter term). It  focuses on issues of resources, processes, people etc. As…

A critical part of Crisis PR is the recovery of credibility after an event, and the media’s role in that – something the TEPCO folks…

QANTAS, in our opinion, has one of the best track records for Crisis PR management, anywhere (A380 engine failure in November 2010; grounding of the…

In previous blogs we’ve written that James’ integrity is one of the fail-points in this drama. There is a truism in Crisis Public Relations that applies…

This is an update for crisis public relations practitioners on how the Murdoch family and New Ltd has managed the hacking scandal crisis (to see earlier…