The nation's spotlight has moved from banks to aged care providers. So what can they learn from the processes and outcomes of the Hayne Royal…
Peter Wilkinson12 February 2019
Are we ‘in business to make a profit’, or do we ‘make a profit to stay in business’?
Peter Wilkinson30 October 2018
Two possible take-outs for leaders and corporate affairs specialists from the ABC chaos.
Peter Wilkinson27 September 2018
Good leaders learn techniques. So what can we learn from Malcolm Turnbull's mistakes?
Peter Wilkinson27 August 2018
Create a knockout headline first, then an amazing first par, then a fantastic picture (if relevant). A great story will follow
Peter Wilkinson26 August 2018
Becoming a victim of a data breach can leave you feeling violated and helpless. But you have options.
Peter Wilkinson16 August 2018
PR professionals and journalists share a poor reputation. It's highlighted by fake news and Donald Trump's war on media. This looks at what some countries…
Peter Wilkinson16 July 2018
It’s easy to say that the culture in Australian cricket needs reforming. Easy to say, hard to change.
Peter Wilkinson3 April 2018
The power behind the school student uprising that’s taking on the NRA over the US gun laws, is a warning to governments (and large companies)…
Peter Wilkinson26 February 2018
The great challenge of the decade for leadership is to work out how to lead rapid change; for employees, how to accommodate it. The phrase…
Peter Wilkinson19 December 2017
Ian Narev (Commonwealth Bank), Ahmed Fahour (Australia Post), Deb Thomas (Dreamworld) are all defined by events in which they lost control of the narrative. Their…
Peter Wilkinson21 September 2017
Little destroys a political party’s or a company’s hopes faster than the loss of trust in the leader; think Trump, Turnbull, Narev (Commonwealth Bank). We…
Peter Wilkinson7 August 2017
Crisis PR: Overview After over 30 years as a journalist, and 15 as a public relations consultant, mainly in Crisis PR, I've learnt the discipline of…
Peter Wilkinson15 July 2017
We can learn a lot about how to deal with crises and crisis PR from studying others under extreme pressure. It’s hard to imagine what…
Peter Wilkinson10 June 2017
James Ashby (Hanson’s chief-of-staff) was caught on tape describing a way to describing a way to ‘skim’ money from taxpayers and the party’s candidates. There…
Peter Wilkinson24 May 2017
Crisis PR is about probabilities – there is no certainty. So I think it was reckless for the CEO of United Airlines to commit to…
Peter Wilkinson3 May 2017
We’ve all seen that Dreamworld, and its parent company, displayed a woefully inadequate crisis plan. What are the lessons for the rest of us? How…
Peter Wilkinson2 November 2016
There are two distinct phases in a crisis: • First, stop it • Then, repair the damage It is generally a mistake to try and…
Peter Wilkinson6 September 2016
Justice Lindsay Foster is a Federal Court judge in Sydney. He is presiding over the class action brought by lawyers against Volkswagen over the ‘defeat…
Peter Wilkinson3 May 2016