Crisis Communications

Crisis PR is about probabilities – there is no certainty. So I think it was reckless for the CEO of United Airlines to commit to…

So, we’ve had our crisis and it’s been flagged we need to transform our communications team. We can use history to inform us but not…

We’ve all seen that Dreamworld, and its parent company, displayed a woefully inadequate crisis plan. What are the lessons for the rest of us? How…

There are two distinct phases in a crisis: • First, stop it • Then, repair the damage It is generally a mistake to try and…

Eddie McGuire might have got away with his 'drowning Caroline Wilson' comments, but for social media. For years he’s been making these outrageously inappropriate comments,…

Justice Lindsay Foster is a Federal Court judge in Sydney. He is presiding over the class action brought by lawyers against Volkswagen over the ‘defeat…

Crisis PR: the killer This past week two clients have been threatened, one overtly and one implied. One is a threat of a negative media…