We can learn a lot about how to deal with crises and crisis PR from studying others under extreme pressure. It’s hard to imagine what…
Peter WilkinsonJune 10, 2017
James Ashby (Hanson’s chief-of-staff) was caught on tape describing a way to describing a way to ‘skim’ money from taxpayers and the party’s candidates. There…
Peter WilkinsonMay 24, 2017
Watching Trump carries lessons for us all, especially for practitioners in Crisis PR. If your boss doesn’t have values grounded in solid foundations, beware. That…
Peter WilkinsonMay 16, 2017
Crisis PR is about probabilities – there is no certainty. So I think it was reckless for the CEO of United Airlines to commit to…
Peter WilkinsonMay 3, 2017
Crisis PR & Communications Some entrepreneurs think change is easy – “I’ll lead, you follow.” For others, it’s hard; we like what we are doing,…
Peter WilkinsonApril 5, 2017
So, we’ve had our crisis and it’s been flagged we need to transform our communications team. We can use history to inform us but not…
Peter WilkinsonJanuary 23, 2017
We need to change. Russia’s mischief with the US elections is just the latest in a litany of misevents enabled by digital disruption, with its…
Peter WilkinsonJanuary 16, 2017
We’ve all seen that Dreamworld, and its parent company, displayed a woefully inadequate crisis plan. What are the lessons for the rest of us? How…
Peter WilkinsonNovember 2, 2016
There are two distinct phases in a crisis: • First, stop it • Then, repair the damage It is generally a mistake to try and…
Peter WilkinsonSeptember 6, 2016
Eddie McGuire might have got away with his 'drowning Caroline Wilson' comments, but for social media. For years he’s been making these outrageously inappropriate comments,…
Peter WilkinsonJune 21, 2016
Justice Lindsay Foster is a Federal Court judge in Sydney. He is presiding over the class action brought by lawyers against Volkswagen over the ‘defeat…
Peter WilkinsonMay 3, 2016
Absolutely. I know this is a sensitive and emotionally charged issue, so I’ll do my best to tread lightly, but I’ve held this view for…
Peter WilkinsonApril 24, 2016
Crisis PR: the killer This past week two clients have been threatened, one overtly and one implied. One is a threat of a negative media…
Peter WilkinsonApril 19, 2016
Public Relations can’t spot a well hidden crime, or deceptions or lies. What Public Relations can do is help instill a culture of integrity and…
Peter WilkinsonMarch 8, 2016
Crisis PR is perhaps the most stressful type of communication. Some people around us will lose their cool, others try and interfere and think they…
Peter WilkinsonFebruary 9, 2016
The VW deception - what not to do This morning in the Australian Federal Court, VW Australia explained it had no knowledge of what head…
Peter WilkinsonNovember 26, 2015
Andrew McIlwain, (former) CEO: "Peter and his team provided key advice, public relations input and support to Unity during the period we were seeking to…
Peter WilkinsonNovember 26, 2015
Case study in Crisis PR: Recently the office supplies store, Officeworks, failed to deliver some paper to us, having promised a same-day service. It created…
Peter WilkinsonSeptember 22, 2015
I’ll be watching on Twitter as the verdict in the #AJretrial is read out this Saturday evening, Sydney time. I’ve worked with the Greste family…
Peter WilkinsonAugust 27, 2015