The other 30% is Responsiveness... A study group has analysed the world's top 500 universities and the importance of their websites to student recruitment. It has found…
For the first time, the prestigious universities globally have been bumped down the search list by superior online marketers. It is a further indication that social media…
An example of an organisation's Social Media Protocols for employees: Dear Staff, The Internet has democratised publishing and we recognise how natural it is for…
In Crisis PR, there are clearly defined steps to offering an apology: Define the issue Be remorseful and show concern (you can't fake either) Apologise…
Leadership: Changing Corporate Culture It's a constant leadership challenge. Culture change can be hard to create, unless you have some tools. Here is a process…