We think QANTAS handled the main event - the grounding – very well. 4 essential qualities in a Crisis Communications practitioner: Want to do Crisis…
Peter WilkinsonNovember 25, 2011
A strategy is ‘how’ we deliver objectives over the longer term (tactics in the shorter term). It focuses on issues of resources, processes, people etc. As…
Peter WilkinsonNovember 13, 2011
A critical part of Crisis PR is the recovery of credibility after an event, and the media’s role in that – something the TEPCO folks…
Peter WilkinsonNovember 12, 2011
QANTAS, in our opinion, has one of the best track records for Crisis PR management, anywhere (A380 engine failure in November 2010; grounding of the…
Peter WilkinsonNovember 10, 2011
In previous blogs we’ve written that James’ integrity is one of the fail-points in this drama. There is a truism in Crisis Public Relations that applies…
Peter WilkinsonNovember 10, 2011
This is an update for crisis public relations practitioners on how the Murdoch family and New Ltd has managed the hacking scandal crisis (to see earlier…
Peter WilkinsonOctober 11, 2011
It was one of the biggest Australian Public Relations disasters of 2010, the leaking of Big Tobacco’s attempt to halt legislation while ‘hiding’ behind an…
Peter WilkinsonSeptember 25, 2011
AAP reports that Australian Resources and Energy Minister Martin Ferguson has told an oil and gas safety conference in Perth that Australia’s emerging CSG industry…
Peter WilkinsonAugust 10, 2011
Ed: No doubt for some in Mother England, Blair’s speeches bring with them the baggage of history – ‘here we go again’. But Down-Under this ‘vision-type’ speech is…
Peter WilkinsonJuly 30, 2011
We crisis public relations practitioners talk about the importance of Winning the Debate* by 1) having the winning argument; 2) setting the debate agenda – daily; 3) being accurate, open…
Peter WilkinsonJuly 20, 2011
As my first year at Wilkinson Group comes to a close, I look back and reflect on what I consider to be the six most…
Peter WilkinsonJuly 20, 2011
Strategies are ‘how’ over the longer term we will achieve our objectives; tactics are short term activities to achieve them. A plan needs both. Avoid…
Peter WilkinsonJuly 19, 2011
The 18th of July will go down as Day 1 of the Murdoch fight-back. The day father and son appeared before the British parliamentary ctee. In…
Peter WilkinsonJuly 18, 2011
For Public Relations practitioners this is also a reminder that journalists love nothing more than to feed on their own, it’s a feast. Now the story of…
Peter WilkinsonJuly 17, 2011
It’s been reported that the Fukushima tsunami plan was an out of date single page memo. A good Crisis Plan is a cleverly and thoughtfully crafted document, long…
Peter WilkinsonJune 4, 2011
The general rule: In any public relations, strategy matters; much more so when there is conflict and a need for change management. Strategy is the…
Peter WilkinsonMay 25, 2011
With the budget behind us, we’re back to the dreaded carbon tax debate. On Saturday the Weekend Australian reported that Qantas will be forced to…
Peter WilkinsonMay 20, 2011
It used to be a big deal if there was a budget leak; now there are 'selective announcements', farmed out to particular journalists or publications.…
Peter WilkinsonMay 2, 2011
Australians are right to be concerned about the Fukushima disaster: we are the third biggest exporter of uranium (after Kazakhstan and Canada) all Australian governments to date have…
Peter WilkinsonMarch 20, 2011
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